Salesforce Consultant Position

North America (Remote)
Salesforce Consultant
About the Role:
  • Customer Success is our #1 priority
  • We work across a broad range of industries across Canada and the United States
  • Our team leverages years of experience and industry best practices to ensure a successful implementation, end-user enablement and on-going maintenance of our customers Salesforce instance
  • As a Salesforce Consultant you will play a pivotal role in all aspects of client communication and delivery
  • You will collaborate with stakeholders throughout the organization to solve challenges, improve processes and promote continuous improvement
  • Work with customers to create solutions to support their business goals
  • Lead calls with customers to better understand their business objectives
  • Conduct business assessments by interviewing key business stakeholders, evaluate findings, propose solutions and recommend best practices to customers
  • Perform gap analyses and build out Salesforce roadmaps to address potential gaps within current customer processes
  • Absorb complex technical solutions and communicate to customers in a clear and concise way
  • Formalize customer user stories to ensure customer requirements are satisfied
  • Work collaboratively within the SkyVenn team of developers, consultants and specialists
  • Manage customer deliverables and coordinate deployment of resources
  • Provide customer training as required and configure Salesforce
  • Manage our Salesforce support queue
  • Promote continuous improvement and creativity
Desired Skills/Experience:
  • 1+ years of consulting experience
  • 2-5 years hands-on experience with Salesforce configuration experience
  • Experience implementing customers
  • Salesforce certifications nice to have
  • Business degree or equivalent experience
  • Experience integrating Salesforce with 3rd party tools
  • Clear communication skills, multi tasker, attentive listener with the ability to drive engagement within our customer base
  • Ability to work within teams and prioritize group success metrics
  • You are a go getter! You are determined to succeed!
  • You are inquisitive and not afraid to ask questions. You thrive on learning ways to improve business processes
  • Self-directed, organized and accountable
  • Comfortable presenting to groups and demoing solutions
Company Description:

SkyVenn is a Salesforce consulting partner based out of Toronto. We are led by former Salesforce employees and leverage years of experience and industry best practices to ensure a successful implementation.

Our Customer Engagement & Deployment Methodology helps ensure a successful deployment, end-user adoption and on-going maintenance of our customers Salesforce instance to drive continuous improvements.

Visit our About Us page to learn more.

How to Apply:

Please send your resume to