Salesforce Managed Services

The trusted team at SkyVenn is here to help manage your on-going Salesforce instance with our cost-effective managed services.

Starting at $2,400 USD / $3,000 CAD per month

SkyVenn's Managed Services allows your company to save time, money and headaches associated with maintaining and optimizing your Salesforce platform (i.e. Sales Cloud, Service Cloud, Community Cloud, Platform Cloud and Pardot).

This is an ideal solution for companies if:

  1. You don't have a dedicated system admin and need part-time resources
  2. Your existing system admin could use assistance to enhance business processes and improve user adoption

By leveraging the experienced team at SkyVenn, you get access to a group of certified Salesforce professionals. SkyVenn’s Managed Services include a quarterly allocation of hours that can be used to update your instance of Salesforce due to your ongoing business needs PLUS a standard package of recurring services at no additional cost. SkyVenn offers you experienced resources with a flexible model to scale up services for a period of time, if required. When you need more help due to special projects, SkyVenn is here to help!

Service hours may be used for any of the following:

  • Discuss sales/marketing/service best practices and business challenges and how to address on the Salesforce platform
  • Configure processes, workflows, triggers and/or flows
  • Sales and Service Cloud process updates
  • Pardot campaign setup
  • Security setup and updates
  • Reports and dashboards
  • 1:1 or team based remote training sessions
  • User administration
  • Fields and page layout setup
  • Lightning Experience setup and recommendations
  • Other general consulting services as requested

 

Growth
$2,400 USD / $3,000 CAD a month
Up to 20 Hours/Month for Configurations
 
The following is included FREE with your package:
Monthly Salesforce status meeting with your team
 
 
 
 
Plus
$3,600 USD / $4,500 CAD a month
Up to 90 Hours/Quarter for Configurations
 
The following are included FREE with your package:
Monthly Salesforce status meeting with your team
System monitoring of setup changes
 
 
 
Advanced
$4,800 USD / $6,000 CAD a month
Up to 120 Hours/Quarter for Configs
 
The following are included FREE with your package:
Monthly Salesforce status meeting with your team
System monitoring of setup changes
System monitoring of code coverage
Salesforce release updates and their impact on your business (Winter, Spring & Summer)
Salesforce system health checks to align with release updates (Winter, Spring & Summer)

Notes:

  • This service is provided on an annual contract with quarterly payments made in advance
  • Service hours that are not consumed in a particular period (Growth: Monthly, Plus/Advanced: Quarterly) will expire as part of the Managed Services offering. However, once every 12 months, you may make a one-time request to roll-over the remaining hours from current period into the next period.
  • The following clouds are supported: Sales Cloud, Service Cloud, Community Cloud, Lightning Platform and Pardot

 

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