Salesforce Managed Services

The trusted team at SkyVenn is here to help manage your on-going Salesforce instance with our cost-effective Managed Services.

Starting at $2,800 USD / $3,600 CAD per month

SkyVenn's Managed Services allows your company to save time, money and headaches associated with maintaining and optimizing your instances of Sales Cloud, Service Cloud, Community Cloud, Platform Cloud, CPQ, Pardot, Marketo, HubSpot and more, by having access to a group of certified Salesforce professionals.

Why Choose SkyVenn:

  1. Experienced - Minimum 9+ Years of Salesforce Experience per Consultant
  2. Scale - Access To Team of Experts plus a Dedicated Lead Consultant
  3. Knowledgeable - Multi-Cloud Salesforce Expertise
  4. Efficient - Point of Contact is a Consultant Not a PM
  5. Results - Agile Development Methodology
  6. Value - Nightly Meta Backups, Auto Testing at No Extra Cost
  7. Success - History of Customer Success (see our Success Stories and Customer Testimonials)
  8. Secure - All Resources are SkyVenn Employees in North America
  9. Leadership - Led by Salesforce Alumni and Established in 2010

Managed Services is an Ideal Solution if:

  1. You don't have an experienced system admin and need full or part-time resources with extensive Salesforce knowledge
  2. Your current system admin needs help to enhance business processes, handle more complex business requirements and improve user adoption
  3. You have an existing Salesforce partner that you're not satisfied with and you're looking to replace them
  4. You need fresh new ideas of how to grow your business and maximize your Salesforce investment
  5. You need an experienced partner with Multi-Cloud expertise
  6. You are an existing Salesforce Premier Support customer and also want to leverage SkyVenn's Managed Services. Click here to learn more...

 

SkyVenn’s Managed Services include an allocation of hours that can be used to manage your instance of Salesforce based on your ongoing business needs PLUS a standard package of recurring value added services at no additional cost. SkyVenn offers you experienced resources with a flexible model to scale up services for a period of time, if required. When you need more help due to special projects, SkyVenn is here to help!

Here are some examples of how SkyVenn customers leverage Managed Services:

  • Strategic consulting, planning & innovation
  • Discuss sales/marketing/service best practices and business challenges and how to address them on the Salesforce platform
  • Configure processes, workflows, triggers, flows, custom Apex, Visualforce and development work
  • Sales Cloud and Service Cloud process updates
  • Pardot/Marketo/HubSpot campaign setup and execution
  • Roll-out a Community Cloud solution with multi-cloud integration (i.e. Service Cloud, Sales Cloud, Pardot, etc.)
  • Setup Knowledge, Case Escalation Rules, Case Milestone Tracker, Service Contracts (SLA) and Entitlements
  • Setup Chatbots, Live Agent Chat and Omni-Channels
  • High Velocity Sales (HVS) setup and enablement
  • Lightning Dialer setup
  • Salesforce Inbox and Engage setup and enablement
  • Ongoing CPQ maintenance
  • Lightning Experience migration, setup and best practices
  • Salesforce Maps setup
  • Security setup and updates (i.e. Roles, Permissions, Profiles, Sharing Settings, etc.)
  • Data imports, clean-up and normalization
  • Creating and updating reports and dashboards
  • 1:1, train-the-trainer and/or team training sessions
  • Fields, record types and page layout updates
  • Benchmarking & consumption
  • AppExchange installs and 3rd party system integrations
  • General user administration
  • Weekly, bi-weekly or monthly CRM status meetings
  • Summary of Salesforce release updates and their business impact
  • System health checks to align with Salesforce release dates
  • Other general consulting services as requested
Plus
$2,800 USD / $3,600 CAD a month
60 Hours per Quarter for Configurations. Equivalent to $140 USD / $180 CAD per hour.
 
The following value added licenses are included at no additional cost with your package:
* Metadata backup ($5,000 value)
** Apex testing ($5,000 value)
 
Advanced
$5,200 USD / $6,600 CAD a month
120 Hours per Quarter for Configurations. Equivalent to $130 USD / $165 CAD per hour.
 
The following value added licenses are included at no additional cost with your package:
* Metadata backup ($5,000 value)
** Apex testing ($5,000 value)
*** SkyVenn apps ($13,500 value)
Resource Augmentation
$9,600 USD / $12,000 CAD a month
240 Hours per Quarter for Configurations. Equivalent to $120 USD / $150 CAD per hour.
 
The following value added licenses are included at no additional cost with your package:
* Metadata backup ($5,000 value)
** Apex testing ($5,000 value)
*** SkyVenn apps ($13,500 value)

Testimonials

View all testimonials

Managed Services: Customer Success Stories

SkyVenn Saves the Day

Employee Range: 1,001 - 5,000 employees
Salesforce Clouds: Sales Cloud, Platform Cloud, Pardot & Custom Development
SkyVenn Services: Managed Services

Learn how SkyVenn replaced a large global Salesforce Partner to save an 11 month implementation riddled with delays, miscommunication and cost overruns. After taking over the implementation, SkyVenn helped the customer meet aggressive timelines for their Go Live date.
Click here to read more...

Multi Cloud Roadmap Optimization & Enablement

Employee Range: 201-500 employees
Salesforce Cloud: Sales Cloud, Service Cloud, Community Cloud, CPQ, Pardot & Custom Development
SkyVenn Services: Managed Services

Learn how SkyVenn helped to define and deploy a scalable Multi-Cloud solutions across 4 major business units.
Click here to read more...

Continuous Improvement

Employee Range: 51 - 200 employees
Salesforce Clouds: Sales Cloud, Service Cloud, Community Cloud, CPQ, Platform Cloud and 3rd Party Apps
SkyVenn Services: Managed Services

Learn how SkyVenn helped a provider of software subscription services to replace their previous Salesforce Partner to focus on renewed growth and enhancements to Salesforce functionality and enablement.
Click here to read more...

Cross Departmental Growth

Employee Range: 51 - 200 employees
Salesforce Clouds: Sales Cloud, Pardot and 3rd Party Apps
SkyVenn Services: Managed Services

Learn how SkyVenn replaced existing Salesforce Partner to help rearchitect Salesforce to deliver enhanced processes and growth between the Marketing and Sales departments.
Click here to read more...

25 Hour Block of Services

Do you have a small project that you need help with?

SkyVenn can also help you with our consulting block services. Sold in minimum 25 hour increments, this is ideal for companies that need expert Salesforce advice to help optimize specific business processes: 

  • Sold in minimum 25 hour increments for $160/hr USD or $200/hr CAD ($4,000 USD or $5,000 CAD). Special rates are available for purchases of large upfront blocks of hours. Please contact us for details.
  • Senior Salesforce consultants with 8+ years experience will provide you technical experience and general business consulting services
  • Type of services include: Sales Cloud, Service Cloud, Community Cloud, Pardot, business strategy, marketing, sales operations, best practices, data migration, integration/programming, general training and other general consulting services as requested

Consulting Block Services Details:

  • Hours that are not consumed within 60 days will expire. Extended expiry terms are available for purchases of large upfront blocks of hours. Please contact us for details.
  • Time is billed in 15 minute increments
  • Payments are made in advance
  • All published rates are for services delivered remotely by SkyVenn. If your business requires an on-site component, please contact us to discuss additional related costs.

Please contact us to learn more about this service.

Tell Us More About Your Project

Let us help you accelerate your business goals

Testimonials

See all testimonials