Experience Cloud

Experience Cloud

Allow customers and partners to log cases, enter leads, search knowledge, ideas, view assets, promote peer-to-peer collaboration and much more...

SkyVenn can help you:

  • Deploy the right productivity tools and features to improve end-user adoption across your customers and partner eco-systems
  • Deploy a robust self-service experience for your customers
  • Empower your channel partners with defined sales processes and marketing collateral to drive more joint sales
  • Allow customers and partners to log cases, enter leads, search knowledge, ideas and view assets
  • Streamline customer and partner peer-to-peer collaboration, engagement and support
  • Connect with your resellers, distributors, and partners to increase sales and improve case management
  • Define key reporting metrics and deploy across your customers and partners with customized reports and dashboards
  • Setup your Partner Experience Cloud with standard/custom portal themes and updates to match customer branding
  • Setup your Customer Experience Cloud with standard/custom portal themes and updates to match customer branding
  • Setup security permissions for customers/partners to access the Community
  • and much more…

The SkyVenn Value:

1. Experienced: Minimum 7+ Years of Experience per Senior Salesforce Consultant
2. Knowledgeable: Multi-Cloud Salesforce Expertise
3. Efficient: Point of Contact is a Consultant and not just a Project Manager
4. Results: Agile Development Methodology
5. Success: History of Customer Success
6. Local: All SkyVenn Resources are based in North America
7. Leadership: Led by Salesforce Alumni since 2010