Sales & Marketing Empowerment

Company Profile and Overview

Industry: Enterprise and wholesale colocation data centres

Location: Europe

Employee Category Range: 51 – 200 employees

Salesforce Clouds: Pardot & Sales Cloud

Company Overview: State of the art data centres delivering robust solutions to global enterprises and wholesale customers

Fostering teamwork between Sales & Marketing departments with Sales Cloud & Pardot to propel customer engagement.

Existing CRM lacked robust capabilities for advanced reporting by reps for leads, accounts, opportunity details and activities
Existing Marketing solution was limited to simple drip campaigns and could not relay important information back to CRM and/or sales team
Sales and marketing teams were not effectively communicating between themselves and/or clients and lacked a full 360-degree view of the customers

Solutions Implemented:
Pardot and Sales Cloud
Implemented Sales Cloud in Phase 1 to gain adoption across the Sales team
Migrated Account, Contact, and Opportunity data to Salesforce
Implemented Pardot in Phase 2 with Marketing team to manage white papers assets, form submissions, trade show attendance and nurturing campaigns across their account base

Sales and Marketing teams are more cohesive in their go to market strategy with existing clients and potential prospects
Sales reps are actively notified and engaged by marketing when prospects take key buying signals (e.g. form submits, website visits, email activity, etc.)
New process for managing RFP win/loss results is now used to refine their sales processes
Salesforce data is used to calculate commission payouts for sales reps
Salesforce solution now supports teams in multiple countries to streamline operational efficiencies
Quick time to value: Pardot & Sales Cloud launched within 8 weeks + SkyVenn continues to provide ongoing Pardot campaign management support

“Our Salesforce instance is complex...SkyVenn has done a phenomenal job of asking the right questions...We certainly attribute the ability of our Salesforce instance to consistently keep up with our growing and scaling company to the ongoing assistance of SkyVenn. We couldn't do it without them! Highly recommend SkyVenn for all your Salesforce needs.”

“We’ve been working with SkyVenn for 3+ years and they’ve been amazing to work with. We’ve involved them in several projects including a CPQ implementation, Lightning Migration & 3rd Party Software integrations. We’ve worked with several Salesforce partners and our experience with SkyVenn has been a refreshing change.”

"I've been working with the SkyVenn Team as our SI for 2+ years. I can't say enough about their quality of work, and attention to detail. Meticulous, professional, knowledgeable and have delivered top-notch results on a multitude of Salesforce, CPQ, and Pardot projects for us. Happy to recommend their work!"

"Moving into Salesforce was a bit of a new experience for our team - but - SkyVenn has been an integral partner in easing us into it. They are extremely talented - and we are excited about them helping us change our organization!"

"We have been working with SkyVenn since 2019. They have assisted us with Pardot and Salesforce assisting us with escalations that we were unable to resolve on our own. The SkyVenn team are a very knowledgeable resource for me and the team. We frequently use them to verify and provide solutions for our challenges and ensure we are getting the most out of our Salesforce and Pardot investment - thank you SkyVenn"

SkyVenn is Dedicated to Customer Success

Since 2010 SkyVenn has been delivering tailored Salesforce solutions to help meet each of our client’s unique requirements. We are led by former Salesforce employees and leverage years of experience and industry best practices to ensure a successful implementation. We are committed to seeing our customers wildly successful on the Salesforce platform.