Community Cloud

Allow customers/partners to log cases, enter leads, search knowledge, ideas, view assets, promote peer-to-peer collaboration and much more...

Community Cloud

Since 2010 SkyVenn has been delivering tailored Salesforce solutions to help meet each of our client’s unique requirements. Our experienced team leverages years of experience and industry best practices to ensure a successful implementation for your business. Our Customer Engagement & Deployment Methodology will help ensure a successful Community Cloud deployment and end-user adoption across your organization.

 

The SkyVenn Value:

  • Delivered by senior sales and service professionals with 8+ years of experience
  • Expert guidance on transitioning your business requirements into the Salesforce platform
  • Certified Salesforce consultants with experience across various Salesforce products and services

 

SkyVenn can help you:

  • Deploy the right productivity tools and features to improve end-user adoption across your customers and partner eco-systems
  • Deploy a robust self-service experience for your customers
  • Empower your channel partners with defined sales processes and marketing collateral to drive more joint sales
  • Allow customers and partners to log cases, enter leads, search knowledge, ideas and view assets
  • Streamline customer/partner peer-to-peer collaboration, engagement and support
  • Connect with your resellers, distributors, and partners to increase sales and improve case management
  • Define key reporting metrics and deploy across your customers and partners with customized reports and dashboards
  • Setup your Partner Community with standard/custom portal themes and updated to match customer branding
  • Setup your Customer Community with standard/custom portal themes and updated to match customer branding
  • Setup security permissions for customers/partners to access the Community
  • and much more...

 

Contact Us for Next Steps:

  1. For large Community Cloud projects, multi-cloud and multi-location roll-outs, complex integrations, data migrations, coding and advanced requirements
  2. For outsourced Community Cloud support, please review our Managed Services offering to help manage your ongoing service and reporting needs
  3. For small Community Cloud projects, our Launch & Optimize packages are ideal to help get you up and running in a short period of time

 

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